Effective September 30, 2026. Provider: WayneMVRS. Contact: waynemvrs@gmail.com. Read this Statement with the Terms of Service and Privacy Policy.
1. Scope
This Statement covers AI character text conversations, scenario practice, reply translations and pronunciation aids, speech synthesis, and Live conversations across Jogen's 12 learning languages. Availability is shown in the app. AI characters are generated practice partners, not real people or professional advisers.
2. Data processed
Text chat may involve your message, recent conversation, selected language, character and scenario, and generated replies. Speech playback may process the reply text to be spoken. If Live conversation is enabled, it may process audio, recognized text, session state, and point settlement data. Signed-in history is stored in Supabase; the device may also store a cache. Do not enter names, contact details, passwords, identity documents, financial or health data you do not want third parties to handle, or another person's data without permission.
3. Purposes and limits
We use this data to understand messages, generate practice replies, translations and pronunciation aids, maintain context, synthesize speech, detect abuse, charge points, and troubleshoot errors. AI output can be wrong, biased, or inappropriate. Verify it independently and do not rely on it for high-risk decisions.
4. Providers and transfers
Jogen sends necessary text through its Supabase backend to OpenAI or Google Gemini APIs for replies; Gemini speech synthesis receives the text to be spoken. If Live is enabled, the app sends microphone audio to OpenAI over WebRTC and receives AI voice and transcripts. Transcripts may be imported into the account's chat history. Data may cross borders. Text requests use HTTPS/TLS, and Live audio uses encrypted WebRTC transport. Third parties may retain, review, or use data under their current terms, settings, and legal duties. We cannot guarantee that every provider or plan has zero retention or excludes all model improvement; review the provider terms that apply at the time.
5. Consent, safety, and restrictions
The app asks for explicit consent before first sending text to third party AI. Without it, AI chat is unavailable. Gemini speech has separate consent; declining it does not stop text chat. You can withdraw consent in settings, stopping new transfers for the related function. Withdrawal cannot undo processing already completed under provider terms. Do not use the service for unlawful, infringing, harassing, hateful, or other harmful content or bypass safety measures. Contact support about inappropriate replies.
6. Retention and deletion
You can manage or clear available chat history in the app and request deletion of Jogen account data in settings. The Privacy Policy explains deletion, transaction audits, backups, and third party retention limits. Withdrawing AI consent does not automatically delete existing conversations; use deletion controls or contact us separately. Local guest data can be cleared in settings.
7. Contact
For questions about AI replies, data processing, consent, or deletion, email waynemvrs@gmail.com.